This is our first-draft public document. Email privacy@avsb.cloud with questions.
We collect the data you submit to the platform — your account details, organization and project settings, experiment and feature-flag configurations, and event traffic generated by the snippet and SDKs on your sites. We also log standard technical metadata (IP, user agent, timestamps) for security and abuse prevention.
We use the data to run the service, compute experiment statistics, bucket visitors consistently, send transactional email, bill paid plans, and investigate security incidents. We do not sell personal data. We do not serve advertising on top of collected data.
Account and configuration data is retained for the life of your subscription. Event-level analytics data is retained per the retention policy of your plan. Deleted resources are purged from live systems on a rolling schedule; backups follow their own retention window before rotation.
The platform sets first-party cookies for authenticated sessions and CSRF protection. The snippet sets a first-party anonymous ID cookie on your site so we can bucket the same visitor into the same variation across sessions. You can opt out per-snippet via configuration.
We use a small set of subprocessors to operate the service — hosting, database, analytics store, transactional email, and object storage. The current list is available on request to privacy@avsb.cloud and will be published here in a future revision.
You can request access to, correction of, or deletion of your personal data at any time. For EU/UK residents, this includes rights under GDPR/UK-GDPR; for California residents, this includes rights under the CCPA/CPRA. Email privacy@avsb.cloud and we’ll respond within the statutory window.
Questions about this policy go to privacy@avsb.cloud. General inquiries go through our contact form.